FAQs



Product Related

Is there a filtration system in our technology?

Entropy is not a water filtration system. Entropy only utilizes Ultra-Low Frequency electromagnetic wave to produce antioxidants and energy, and also enhance the taste in beverages. All you need is just a power socket!

Is Entropy an alkaline water technology?

No. Unlike the use of electrolysis / chemical cartridges, Entropy utilizes non-chemical physical treatment to provide antioxidants, energy and taste enhancement to your beverage. In addition, our technology can be utilized not only for water, but for most beverages including alcoholic/non-alcoholic.

Is regular maintenance required?

Maintenance of Entropy is simple! For the probe, all you need is to rinse with water or a wet towel to wipe down the probe after use. For the isolated chambers, just add in water and push the cleaning function after use.

Product usage

Does Entropy alter the pH of beverages or the chemical properties?

As Entropy technology utilizes non-chemical physical treatment, it does not alter any pH or chemical properties of a beverage.

How long can the antioxidant/energy value last in beverages?

As the vibration of molecules dissipates overtime after treatment, the amount of antioxidant/energy remaining in that beverage varies depending on how it is stored. When beverages are stored in room temperature, The antioxidant value can dissipate over a period of 24hrs* before reverting back to its original state. However, if the treated beverage is stored in colder temperature, the antioxidant value can last much longer.

Can you boil the water after Entropy treatment?

Treated beverages in boiling temperatures may reduce the antioxidant value at a faster rate. Hence we would recommend to treat your beverage after boiling.

Can we utilize Entropy treatment for carbonated soft drinks?

Carbonated soft drinks are not recommended for treatment as carbon dioxide in these beverages will escape during treatment process. Hence, the sizzling feeling in the soft drink will be reduced.

*Varies upon storage method